Privacy Policy

Scope

This privacy policy applies to the public website i4automationusa.com. The website presents industrial automation, PLC/SCADA, IT/OT integration, OT/ICS security readiness and documentation services. It gives visitors a way to send project inquiries and contact i4 Automation Engineering USA by email.

This page is written for transparency and should be reviewed when formal business, legal, privacy or hosting requirements change. It is not a substitute for legal advice.

Contact form data

If you use the contact form, the information you enter is processed to receive, evaluate and respond to your project inquiry. Typical form data can include your name, company, email address, phone number, location or state, project type, PLC/SCADA platform, remote or onsite support expectation, timeline and short project description.

Please do not send confidential customer names, passwords, safety-critical instructions, proprietary source code or sensitive plant information through the public form. If a project requires confidential exchange, a more appropriate communication method should be agreed first.

Email communication

If you contact i4 Automation Engineering USA by email, the information in your message is used to respond to your inquiry, clarify the technical scope and decide whether a project discussion is appropriate. Email communication may include technical details such as machine type, automation platform, screenshots, documentation references or support urgency.

Email systems and hosting providers may process metadata as part of normal technical delivery. This can include sender, recipient, time, subject line and routing information.

Server logs

The hosting provider may process standard server log data for technical operation, abuse prevention, security monitoring and troubleshooting. Server logs can include IP address, browser type, device information, request time, requested URL, referrer, response status and similar technical information.

Server logs are not used on this website to create personal visitor profiles. They may be retained by the hosting provider according to its own technical and security requirements.

Analytics and cookies

This first version of the website does not intentionally use third-party analytics, advertising tracking or remarketing cookies. If analytics, advertising tags, consent tools or tracking scripts are added later, this policy should be updated before publication and the technical setup should be reviewed.

Data retention

Inquiry data is kept only as long as reasonably needed to respond to the request, evaluate possible project work, maintain business communication records or meet legitimate operational needs. If a project does not proceed, unnecessary inquiry information should not be kept longer than needed for follow-up or record purposes.

Sharing of data

Personal inquiry data is not sold. Data may be processed by service providers involved in normal website, hosting, email or security operation. Project information is not intentionally shared with third parties unless it is necessary to respond to the inquiry, coordinate a requested service, comply with a legitimate requirement or obtain the visitor's consent.

User rights and privacy contact

Depending on your location and applicable law, you may have rights to request access, correction or deletion of personal data you provided. You may also object to certain processing or ask questions about how inquiry data is handled.

For privacy-related questions, email info@i4automationusa.com. Include enough information to identify the relevant inquiry, but avoid sending unnecessary sensitive data.

Updates

This policy may be updated when the website, hosting setup, form handling, analytics status or business details change. The current site version is intended as a practical public privacy notice for a technical B2B service website.

Last reviewed: 2026-06-29. Formal legal wording should be reviewed by a qualified professional when the final business structure and jurisdiction-specific requirements are confirmed.